General


Dealing with Difficult People In The Workplace – June, 2014

June 14th, 2016

The easiest way to deal with difficult people is to stay as far away from them as you can, suggests Robert Bramson Ph.D., organizational psychologist, management consultant with Bramson Gill Associates, and author of Coping with Difficult People.

Great advice for those who work by themselves at home; it’s a doable option, but the vast majority of us simply can’t avoid interactions with a wide range of personality types, including some who are inconsiderate, stubborn, incorrigible, inappeasable, indecent, or downright sleazy. In fact, victory over the difficult person often depends on your ability to work well with all the above.

This workshop examines personality influences and why different people behave in different ways, helping you to understand the causes of difficult behaviour, and tackle conflict management techniques with the difficult person.  Dealing with difficult people requires openness, discipline, and creativity, and you will learn strategies to help you manage difficult situations in productive ways, learning when and how to use these techniques to make you more effective in all your relationships.

Upon successful completion of this course, you will be able to:

  • Recognize how your own attitudes and actions impact on others.
  • Find new and effective techniques for dealing with difficult people.
  • Develop coping strategies for dealing with difficult people and difficult situations.
  • Identify those times when you CAN walk away from a difficult situation.
  • Learn some techniques for managing and dealing with anger.

Please contact our office for more information.

About LPLGroup Inc.

LPLGroup Inc. is a global human resources and business consulting company based in Sherwood Park, Alberta, Canada. We focus on making change happen by offering practical business advice and assistance in creating effective HR systems and successful management processes.

Trades

Sound HR and business practices that add value to your workplace.

Learn More

Sales & Retail

Well trained staff plus exceptional service equals high customer satisfaction.

Learn More

New Business & Startups

Failure to plan equals plan to fail. A solid business foundation is the key to success.

Learn More

Lighthouse Professional Learning Group Inc.